Privacy Policy

Privacy Policy


Effective Date: 7.25.25

At The TreeTop ABA, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including your rights related to communications via phone, email, and text messaging. By accessing our services or submitting your personal information through our website, you agree to the terms of this policy.


1. Information We Collect

  • Personal Identifiers: Name, phone number, email address, mailing address
  • Internet Activity: IP address, browser type, device data, browsing history
  • Communication Preferences: Consent and opt-out status for phone, SMS, and email

2. How We Use Your Information

  • To schedule appointments and manage intake
  • To send reminders and service notifications
  • To provide customer support
  • To share service updates, educational content, or promotional material (with consent)
  • To improve our digital tools and experience

3. Communications and Consent (TCPA Compliance)

By providing your phone number, you expressly consent to receive:

  • Text messages (SMS/MMS)
  • Phone calls (including auto-dialed or prerecorded messages)
  • Voicemails or messages using synthetic voices

Messages may include appointment reminders, service coordination, follow-ups, and marketing offers.

Consent is not required as a condition of receiving services. Standard message/data rates may apply.


Opt-Out Instructions
  • Text: Reply STOP to unsubscribe or HELP for help
  • Calls: Request opt-out during the call or contact us directly
  • Email: Click the “unsubscribe” link or email us

We honor all opt-out requests promptly and will stop contacting you via that method.


4. Sharing of Information

We do not sell or rent your information. We may share it with:

  • Healthcare providers coordinating care
  • Insurance companies for benefit verification
  • Vetted service providers (e.g., hosting or analytics platforms)
  • Government or legal entities when required

5. Security and Data Retention

We maintain administrative, technical, and physical safeguards to protect your information. We retain data only as long as necessary for its purpose or legal compliance.


6. Cookies and Web Tracking

We may use cookies and tracking tools (e.g., Google Analytics, Meta Pixel) to analyze usage and improve services. You may disable cookies through your browser settings.


7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. Our services are intended for parents or guardians of minors receiving care.


8. Do-Not-Track & Do-Not-Call

We respect browser “Do Not Track” signals where applicable and comply with National and State Do-Not-Call laws. If you ask us not to contact you, we will honor your request.


9. Your Rights

You may request access to, correction, or deletion of your personal data, or withdraw consent at any time by contacting us:

  • Email: info@thetreetop.com
  • Phone: (516) 206-8900
  • Mailing Address: 600 Bayview Ave Suite #400, Inwood NY

10. Updates to This Policy

We may update this policy periodically. Please review the “Effective Date” to know when changes were last made.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact our Privacy Officer at:

  • Email: info@thetreetop.com
  • Phone: (516) 206-8900

By submitting your contact information through our website or otherwise providing your phone number to Tree Top ABA (“we,” “our,” or “us”), you expressly consent to receive automated and non-automated calls, voicemails, and text messages (SMS or MMS) from or on behalf of Tree Top ABA or one of it's sister companies using the telephone number(s) you provided.
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This consent applies even if your number is listed on any state or federal Do-Not-Call list.

Types of Communications:
> Appointment scheduling and reminders
> Intake and service coordination
> Customer service follow-up
> Marketing and promotional content

Consent is not a condition of receiving services from Tree Top ABA, but it will help us to better serve you and your child.Message and data rates may apply depending on your mobile plan and carrier.

Opt-Out Instructions:
You may opt out of receiving text messages at any time by replying “STOP” to any message we send. For help, reply “HELP” or contact us directly at (516) 206-8900.You may opt out of phone calls by requesting removal during the call or by contacting us at info@thetreetop.com.We will honor all opt-out requests promptly and ensure that you are not contacted via the opted-out method in the future.

Consent Documentation:
Your consent is captured and stored securely for compliance purposes, including the date, time, and method of submission.